The product

Please read these terms and conditions carefully. By using this site, you agree to these terms and conditions, which apply to all products and services available on this website, as well as those that may be offered in the future.

Whilst every effort is made, we cannot guarantee there will be no presence of other essential oils or ingredients and we assume no responsibility. Always read the product label carefully to ensure you are aware of all ingredients. It is best to patch test to determine the suitability of our products, then, should Irritation occur, please discontinue use.

Avoid using products that contain essential oils during pregnancy or breast feeding.

All of Three Boys Laughing’s products are for topical or external use only.

As all soaps are handmade and hand cut, the style and design of the bars may vary from batch to batch and the weights may also vary slightly. Weights listed are at time of packaging.

Refer to the individual soaps on the Shop page for full information.

Website content

Three Boys Laughing may present content on this website including, but not limited to: product information, photographs, articles, opinions, statistics, graphics, videos and audio files. This content is general and provided for information purposes only. The content should not be regarded as advice, including legal or medical advice. The information on this website should not be used without verifying it through appropriate sources or obtaining professional advice.

Our website may include links to websites owned by other parties. Three Boys Laughing is not responsible for the material contained on these websites or responsible for their availability. We are also not responsible for any damage, loss or offence that may be caused by visiting these sites.

Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.

Prohibited conduct: You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our site; which we would consider inappropriate; or which might bring us or our site into disrepute, including (without limitation):

• anything that would constitute a breach of an individual’s privacy or any other legal rights;

• using our Site to defame, harass, threaten, menace or offend anyone;

• interfering with any user using our site;

• tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our site;

• using our site to send unsolicited email messages; or

• facilitating or assisting a third party to do any of the above.

Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.

No commercial use: Our Site is for your personal, non-commercial use only. You must not use our Site, or any of the Content, for commercial purposes, including any advertising or advertising revenue generation activity on your own website or any other platform, without obtaining a licence to do so from us.

Information: The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

(a)    they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

(b)    access will be uninterrupted, error-free or free from viruses; or

(c)     our Site will be secure.

You read, use and act on our Site and the Content at your own risk.

Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

Jurisdiction: Your use of our Site and these Terms are governed by the laws of [insert the State your business is based in]. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in [insert the State your business is based in] and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions, please contact us

Availability

Because our products are handmade in small batches, there may be occasions when we will be unable to supply you straight away with your desired products. If this occurs, we will contact you to let you know when the product is expected to be dispatched, to offer you an alternative or to organise a refund.

Intellectual property

All content on this website is owned by Three Boys Laughing Pty Ltd and is protected by Australian and international copyright laws.

Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:

(a)  copy or use, in whole or in part, any Content;

(b)  reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(c)  breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

User Content: You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Site. By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.

You agree that you are solely responsible for all User Content that you make available on or through our Site. You represent and warrant that:

(a)           you are either the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and

(b)           neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

Third party sites: Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.

Ordering Policy

It is the customer’s responsibility to ensure all account information is up to date. Three Boys Laughing assumes no responsibility if shipping address or email address is incorrect or has been changed.

Wholesale Policy

Interested in stocking Three Boys Laughing products in your retail store? We would love to hear from you! Please contact us to discuss.

Please note that wholesale is only available for registered businesses in Australia.

Privacy policy

We respect your privacy. Three Boys Laughing respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

1 Collection of personal information

1.1 Three Boys Laughing can receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

1.2 You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

1.3 We may also collect any other information you provide while interacting with us.

2 How we collect your personal information

2.1 Three Boys Laughing collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

3 Use of your personal information

3.1 Three Boys Laughing may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

4 Disclosure of your personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as far as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

4.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

4.3 We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Three Boys Laughing, www.threeboyslaughing.com.au, its customers or third parties.

4.4 Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

4.5 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

4.6 By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy in handling your personal information.

5 Security of your personal information

5.1 Three Boys Laughing is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

5.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

6 Access to your personal information

6.1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at brigid@threeboyslaughing.com.au

6.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

7 Complaints about privacy

7.1 If you have any complaints about our privacy practices, please contact us. Any complaints received will have all information recorded that you provide. We use that information to resolve your complaint.

8 Changes to Privacy Policy

8.1 Please be aware that we may change or modify this Policy at any time, at our sole discretion. All modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

9 Payments

9.1 All credit card transactions will be processed securely and no card details will be stored.